Looking for a remote position with a customer-oriented company to continue making marketing heroes out of co-workers, customers, and clients alike. A company that values its employees as much as its clients is preferred and where continual learning is encouraged. We are Marketers – learning never ends, it just evolves. I am looking for positions like Implementation Architect / Specialist, Marketing Technology Specialist, Campaign Specialist.
RELEVANT EXPERIENCE
>> Provided excellent customer service to customers and clients by working one-on-one to establish the issue and either quickly resolve the issue or refer the customer to the most appropriate person or department for further support, both in freelance and employment environments
>> Created visually appealing, user friendly and accurately coded, cross-browser sites and microsites to meet or exceed clients stated needs and desires both in freelance and employment environments
>> Created visually appealing, accurately-coded and branded mobile first promotional email, landing page and newsletter templates for use in campaigns from either personal design, wireframe, or mockup
>> Quickly and accurately provided site maintenance or issue resolution as needed by clients to reduce possible issues, outages and/or inconvenience to clients and customers both in freelance and employment environments
>> Scheduled promotional and vendor email campaigns for deployment according to business needs using Marketo or Eloqua in support of multiple clients
>> Created and maintain PHP request forms for multiple clients use in submission of needed information and assets in order to save time in the request process and provide internal, automatic tracking of requests within DemandGen’s project management software
>> Able to translate project requirements to design and develope appropriate solutions for clients within MarTech, Digital Marketing and Web Design & Development
>> Extensive experience with campaign setup, deployment, optimization and reporting within MAPs and CRMs according to business needs using Marketo or Eloqua in support of multiple clients
>> Created and maintain PHP request forms for multiple clients use in submission of needed information and assets in order to save time in the request process and provide internal, automatic tracking of requests within DemandGen’s project management software
>> Extensive experience creating and maintaining documentation and training materials for all levels (technical and non-technical audiences)
>> Provided excellent customer service to customers and clients (internal and external) by working one-on-one to establish the issue and either quickly resolve the issue or refer the customer to the most appropriate person or department for further support, both in freelance and employment environments
SUMMARY OF SKILLS
>> Able to work within a variety of CMS (Joomla!, Drupal, DNN, etc.) as a LAMP developer (Linux, Apache, MySQL, PHP)
>> Experience with the Adobe Creative Cloud suite (Photoshop, Dreamweaver, Illustrator, InDesign)
>> Experience with various MAPs and CRMs including Eloqua*, Marketo* (certified), HubSpot, Pardot, MS Dynamics 365 Marketing, SF Marketing Cloud
>> Highly organized & detail oriented; able to handle multiple projects and multiple clients simultaneously, work with various teams and management
>> Able to solution designs, configurations, and implementations
>> Able to translate project requirements and build appropriate solutions in marketing automation platforms
>> Extensive Customer Service experience and success – Clients would request me for their accounts when returning or renewing